Mrs. G. Thornhill, Ontario

Mrs. G. Thornhill, Ontario

Please accept our sincere appreciation for providing the excellent in-home care services during the convalescence of my husband after hospitalization for severe accident injury.

Particularly of note was the clear perception that you provided at the initial assessment of just what services we would require. As we had never experienced the need for home care, your expertise in this manner was of enormous value.

We are extremely grateful for your choice in the selection of a Personal Care Provider. Her professional manner in administrating her duties was noteworthy. She expertly managed to assist my husband with the personal care with much regard for modesty and with such ability that the pain associated with his broken ribs was negligible. Her direction and preparation regarding mealtimes and medication administration was outstanding. Her bedtime procedures (that is transferring and positioning) added greatly to his personal comfort and enabled him to rest more peacefully. I was impressed with her soothing and encouraging vocal directions as she urged him to perform the necessary exercises imperative for recovery but were painful.

Again, thank you for this wonderful services and especially Olga who was important in our time of need.