We take reasonable steps to ensure that the personal information you provide online is secure. However, as the security of electronic systems or e-mail cannot be guaranteed, we do not recommend sending sensitive personal information to Carefect electronically.
Other sites to which we provide links may be governed by different policies. Carefect does not assume responsibility for the content or information practices of these other Web sites, and we strongly encourage all Web visitors to review the privacy statements and policies of all externally-linked sites.
Personal Information Management Practices
Carefect collects personal information from you when you voluntarily provide it through your access and use of this Web site. For example, we may collect your personal information through this Web site when you choose to: (i) participate in online contests, surveys or polls, or request e-mail updates; (ii) provide us with feedback or send us an e-mail through the Contact Us section; (iii) register for interactive portions of this Web site that may be offered; or (iv) submit an online job or community support application to us. By providing your personal information to us electronically, you consent to the collection, use and disclosure of your personal information as described in this Privacy Statement.
We use personal information for the purposes for which you provide it to us, and as permitted or required by law. In particular, we use personal information that you provide electronically for purposes that include: (i) administering online contests, promotions, surveys or polls in which you choose to participate; (ii) processing your requests for, and sending you, e-mail updates and any other information you have requested about our products and services; (iii) responding to your feedback, questions and comments about us and our products and services; (iv) completing and administering your registration for interactive portions of our Web site; (v) evaluating, processing and responding to your online job or community support applications, and retaining such applications for present and future consideration; (vi) understanding how we can improve the Web site and our products and services; and (vii) assessing Web site use and traffic.
We may disclose your personal information with your prior consent or as permitted or required by law.
We permit limited and secured access to personal information by authorized organizations that we hire to perform services on our behalf, including assisting in processing, storing or warehousing the personal information that you voluntarily provide to us electronically. Carefect uses contractual or other means to require these third parties to commit to protecting personal information to a level comparable to that provided by Carefect. Some of these third parties may be located outside of Canada and, as such, they are subject to foreign laws including laws that may require disclosure of personal information to foreign government authorities.
Certain links on this Web site lead to Web pages hosted on servers that are owned or managed by third parties, including companies affiliated with Carefect, and other third parties that provide services to Carefect. You should review the privacy policies of the owners of these Web pages before providing any personal information on these pages.
The nature of the Internet is such that it passively and automatically collects certain information about a user's traffic patterns linked to their Internet Protocol (IP) addresses. These are unique Internet "addresses" assigned to all Web users by their Internet Service Providers (ISP). IP addresses are automatically logged by Web servers. While the IP address does not identify an individual on its face, it may, with the cooperation of the ISP, be used to locate and identify an individual using the Web. In instances of criminal malfeasance, Carefect may share IP addresses with appropriate investigative bodies authorized to investigate breaches of security.
Server logs: Our servers automatically log information about visits to our Web site in the normal course of establishing and maintaining Web connections. Server logs record statistical information, such as visitors' IP addresses, type of operating systems, time and duration of visit, Web pages requested, and identify categories of visitors by items such as domains and browser types. These statistics are reported in aggregate form to us and are used to improve our Web site and ensure that it provides the optimal Web experience for visitors.
We do not link server log information to any other data, in a way that would enable us to identify individual visitors. However, we may review server logs for security purposes, for example, to detect intrusions into our network. The possibility therefore exists that server log data, which contains visitors' IP addresses, could in instances of criminal malfeasance be used to trace and identify individuals. In such instances, raw data logs would be shared with appropriate investigative bodies authorized to investigate such breaches of security.
Cookies: As with many other Web sites, our site makes use of session and permanent “cookie” technology. Cookies are small text files that contain a unique identification number that is automatically deposited on a visitor’s computer. This information helps us determine, in the aggregate, the total number of visitors to the site on an ongoing basis and the types of Internet browsers (e.g. Netscape Navigator or Internet Explorer) and operating systems (e.g. Windows or MacIntosh) used by our visitors. This information is used to facilitate and enhance your online visits. We do not cross-reference the information automatically collected through “cookies” with any type of personal information that is voluntarily offered on or through this Web site.
We may establish a file of your personal information for the purposes outlined in this Privacy Statement. Carefect will allow you to access, update, correct or delete your personal information that we hold, except as permitted or required by law. In order to access, update, correct or delete your personal information, or for additional information about our online privacy practices, please contact:
Privacy Compliance Officer
1200 Bay Street, Suite #202
Toronto, Ontario M5R 2A5
Last Updated: September. 2010